Welcome to SMILE Support

SMILE stands for Support Motivating Individuals to Learn Everyday and our new support site will help you find answers to questions related to our products and services. As changes and improvements are made to our software products, the SMILE support team will update this site to reflect those changes to ensure you have the most up to date information possible. Look for detailed content coming soon!

Technical Support is available 7 days a week:

All hours are Central Standard time
Mon - Fri: 6:00 am - 8:00 pm
Saturday: 9:00 am - 3:00 pm
Sunday: 11:00 am - 3:00 pm

If you are experiencing any kind of technical difficulties, please contact support at one of the numbers below. (Then list numbers, etc.)


LPS Real Estate Group Products	Phone	Email
Real Estate & Living Media Network	949.681.4810	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
BuyBankHomes.com		This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Cyberhomes Listings, Blog, Co-Brand & Smart Frame	N/A	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Data Aggregation	949-681-4793
DocCentral (Association, MLS, Franchisor, Broker Version)	866-599-8508 x 3	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
DocCentral (Agent Version)	866-599-8508 x 3	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
eLeadz	888-4eLeadz (435-3239)	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
GetMediaNow	800-468-6221	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
LAMPS	800-752-8108	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
rDesk Broker Web Site		This e-mail address is being protected from spambots. You need JavaScript enabled to view it
MLS Portal	800-336-1027 x 1	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
National Advertising	N/A	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Neighborhood & School Reports	949-681-4793
Paragon End User Support	877-657-4357	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Paragon XL (Formerly XMLS Web)	877-657-4357
rDesk (Websites, IDX, CMA, etc.)	800-336-1027 x 3	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
RE/Xplorer® Systems	800-234-6367
reInsight	800-468-6221
Settlement Services	714-931-3472
TransactionPoint Pro (Broker Version)	866-617-5496 x 3	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
TransactionPoint Standard (Agent Version)	866-617-5496 x 3	This e-mail address is being protected from spambots. You need JavaScript enabled to view it

This site contains a wide range of help to resolve questions you may have. Help formats including PDF's, JPG's, Screen casts and videos have been added to the site to give you the most complete support experience. Simply select the product you need help with or use the search feature located in the upper right corner of the page.